Find clear and quick answers to the most common questions about our products, payments, shipping, and contact options. If you don’t find your question here, please don’t hesitate to contact us — we’ll be happy to help you.
Gujoy is a brand specialized in carefully developed products designed to support beauty and well-being from within.
Why choose Gujoy?
Because we offer high-quality formulas, developed and verified under strict controls to ensure a safe and effective experience.
Are Gujoy products safe?
Yes. All our products are properly verified, monitored, and produced under rigorous quality standards.
Can I take Gujoy products together with other supplements?
In most cases, yes — but we always recommend consulting a healthcare professional before combining supplements.
2. Product Questions
What are Gujoy products made of?
They’re made with carefully selected ingredients and strict quality control to ensure safety and effectiveness.
Do the products have any side effects?
Our products are safe when used as directed. If you have any medical condition, please consult your doctor before using them.
How long will it take to see results?
Results may vary from person to person, but many users report visible changes after several weeks of consistent use.
How should I store the products?
Keep them in a cool, dry place — away from direct sunlight and out of reach of children.
Are the products suitable for everyone?
Our products are designed to be safe and effective, but we always recommend reading the label and following the usage instructions.
3. Payment Questions
What payment methods do you accept?
We accept credit/debit cards, Klarna, and PayPal.
Is it safe to pay on Gujoy’s website?
Yes. Our website uses 100% secure payment systems with advanced encryption, SSL certificates, and anti-fraud protection. We also work with internationally recognized payment gateways to guarantee the highest level of data security.
Can I change my payment method after placing my order?
In most cases, this isn’t possible, but you can contact our team as soon as possible and we’ll review your case.
4. Shipping Questions
¿A qué países envían?
We ship worldwide — no matter where you are, Gujoy can reach you.
How long does delivery take?
Delivery times vary depending on your location, but on average, international orders arrive within 4 to 8 business days.
What’s the shipping cost?
Shipping fees are automatically calculated at checkout based on your delivery address. We also offer free shipping on orders of 2 or more bottles.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow your delivery in real time.
What if I’m not home when my order arrives?
The courier will attempt a new delivery or leave your package at a nearby pickup point. If you selected cash on delivery, you’ll receive a link via SMS and email to choose your preferred delivery time. And if you need extra help, our team on WhatsApp will be happy to assist you.
5. Contact Questions
How can I contact Gujoy?
You can reach us by email at hello@gujoyhair.com, or find us on social media: Instagram: @gujoyhair
Facebook: gujoyhair
Can you help me choose the right product?
Of course! Our team will gladly help you find the perfect product for your goals and lifestyle.
Are you on social media?
Yes — join our community on Instagram @gujoyhair and Facebook gujoyhair to stay inspired and see real results from real women.
When do you reply to messages?
We’re available Monday to Friday during business hours, and we do our best to reply as quickly as possible.
